Terms of donation via payment gateway

Online donation (by card or bank transfer) on the website www.charita.cz is possible through the Pays payment gateway, which is mediated by Česká spořitelna a. s. The payment data refer to the account of Pays gateway, the received payments are subsequently sent to the relevant collections account of Caritas Czech Republic. The service is subject to a fee, so your donation will go to the collection account of the collection reduced by a fee of approx. 1,5 % of the donated amount.

In case you choose the recurring donation option, a monthly payment will be automatically made from your account / payment card in the amount you chose. If you want to cancel a recurring payment, please contact the operator of Pays payment gateway first: CANCELLATION OF RECURRENT PAYMENT.

Additionally contact Caritas Czech Republic: dary@charita.cz

In case of discrepancies (you made a mistake regarding the amount of donation, you want to change the selected purpose of the donation, you did not enter your personal information correctly, you want to deal with a confirmation about your donation, etc.) contact us: dary@charita.cz

There is no legal right to return a donation used for public collection and used in accordance with the purpose stated in the collection certificate. Caritas Czech Republic values all donors and is ready to handle any request for the satisfaction of both parties. All donations received on collection accounts are subject to regular accounting, which Caritas Czech Republic submits to the Prague City Hall, which issued a collection certificate.

Principles of personal data processing

We handle personal data in accordance with the regulation of the European Parliament and European Council on the protection of natural persons (the so-called GDPR). Detailed information